Refund Policy

Your item must be in its original unused condition, within 30 days of purchase, we do not refund or pay for the freight back to our facility. As well there is a 10% restocking fee.

*Most items cannot be returned if they are opened. Being that these are food products, we cannot except already opened or used product back into our facility, unless authorized by a representative of Cook Flavoring Company.

1. Please email cooks@cooksvanilla.com, with “Need to Return an Item” in the subject line to request information on returning a product.
2. Once you have spoken with a representative you may mail your returned item to:

   Cook Flavoring Co.
   Attn: Returns
   200 Sherwood Rd.
   Paso Robles, Ca. 93446

3. Include in your package a signed letter stating the reason for your return and a copy of the original receipt.